FAQs
1. What needs to be name labeled? It is imperative that all clothing that comes to camp, uniform and non-uniform, be named labeled. Clothing should have name tape labels and other items, such as shoes, tents, and sleeping bags, must be identified with indelible ink. You are required to purchase Name Labels and Name Label Application Service for all uniforms purchased through this site and sent directly to camp (ALL international orders will be sent directly to camp).
2. Am I required to order name labels and the application service if my child is picking up his or her order at camp?
YES, all orders being picked up at camp must be marked by us.
3. Why do I have to pay a handling fee?
Since Robin Hood Outfitters is in Pittsburgh, PA, the clothing will be shipped to Maine.
4. What if I need to send additional information?
Some parents, who are unsure of the sizing of the order, specify that their children prefer clothing that is oversized OR scaled down. We want to process your order as efficiently and accurately as possible, and any extra information helps. Please email Marie at uniforms@robinhoodcamp.com with any additional information.
5. What if I need to change my order?
Should there be any need to change your order, please email Marie at uniforms@robinhoodcamp.com.
6. Can I order clothing when my child arrives at camp? And, can I order more clothing at camp if my child needs additional uniform items?
All initial orders must be placed before the camper arrives, but it is possible to order additional items while your child is at camp. It is best to calculate as accurately as possible the quantities your camper will need before camp begins. If you need to order additional uniforms, please use this website. Unfortunately, we cannot guarantee we will have all sizes in stock.
7. If I live in the U.S., can I still have my order shipped directly to me?
8. Can I purchase bedding, blankets, towels and trunks?
Robin Hood provides bedding and trunks to campers who do not bring their own, free of charge. The camp provides one pillow, two pillowcases, two sets of sheets, three blankets and four bath towels. (We strongly recommend that parents pack two beach towels for waterfront activities.) All children use a standard-size (30x16x16 inches; 76x40x40 cm) or larger trunk as their summer bureau. They may not live out of their suitcases. You may purchase additional towels and blankets through this site.
6. Can I order clothing when my child arrives at camp? And, can I order more clothing at camp if my child needs additional uniform items?
All initial orders must be placed before the camper arrives, but it is possible to order additional items while your child is at camp. It is best to calculate as accurately as possible the quantities your camper will need before camp begins. If you need to order additional uniforms, please use this website. Unfortunately, we cannot guarantee we will have all sizes in stock.
7. If I live in the U.S., can I still have my order shipped directly to me?
All items ordered before June 15 can be shipped domestically. If you have a special circumstance, please email uniforms@robinhoodcamp.com.
Robin Hood provides bedding and trunks to campers who do not bring their own, free of charge. The camp provides one pillow, two pillowcases, two sets of sheets, three blankets and four bath towels. (We strongly recommend that parents pack two beach towels for waterfront activities.) All children use a standard-size (30x16x16 inches; 76x40x40 cm) or larger trunk as their summer bureau. They may not live out of their suitcases. You may purchase additional towels and blankets through this site.